We take pride in providing the best possible training to our officers and supervisors. We believe that training will prepare our officers for real life situations at our client post. It’s important to hire the highest quality individuals with the best instincts for the work, it is critical that we sharpen and refine those basic talents with quality training. Our officers also meet the standards set by the bureau of security and investigative services.
The professional training of the security officers consists of the following :
- Arrest Procedures for security Personnel
- Pr-24 Baton Certification
- WMD training and preparedness
- Client Relations / Service Attitude
- Emergency Preparedness:
- Earthquake, Fire, and Bomb threats
- Firearm permits, State Certification Course
- First Aid and CPR Course
- Hostage Preparedness
- Basic Law for Security Officers
- Observation skills and Reporting
- Power to arrest / Guard Card
- Report Writing
- Security patrol procedures, Introduction
- Tear Gas, Mace, Pepper Spray / Permit
- Union Strike Preparedness
All security officers and supervisors at Empire Security are qualified and pass all requirements of the State of California. Our officers also meet the standards set by the Bureau of Security and Investigative Services.
The professional training of the security officers consists of the following :
- Emergency preparedness
- Anti-terrorism techniques
- Complete apprehension and arrest procedures
- Specific training and usage of verbal de-escalation techniques
- Personal hygiene
- Surveillance techniques
- In-depth public relations
- Workplace safety instructions
- Public relations
- Crowd control
- Becoming a good listener as a public minded officer
- Sexual harassment training
Empire will provide the following training to security guards once more and in depth before being assigned to our clients post.
- Radio Procedures
- Officers learn to make clear and accurate radio transmissions.
- High Image Standards
- It is imperative that the Security officers present an image to the employees and visitors that are favorable to our client while maintaining a professional security image. Allied Nationwide Security is aware of that fact that our security officer’s behavior and performance will reflect directly on our clients.
- Conflict Management
- This course is design to teach officers to recognize and control potentially volatile situations. The course helps officers develop the ability to recognize behavior that could result in serious injury or damage to property.
- Proper Report Writing
- All activities of Allied Nationwide Security officers will be properly documented. Any incidents resulting in damage to property or jeopardizing the safety of employees or the general public will be thoroughly documented on Daily Activity Report (DAR). Other security officer training includes report writing, administrative practices and related document preparation and submission.
- Jurisdiction and limitations of the Security Officer
- While the scope of work and responsibilities for the security staff are extensive, there are limitations to the jurisdiction and authority granted to Security Officer. Security Officers do not have powers of arrest. To prevent lawsuits and embarrassment to our client, Security Officers are properly trained in jurisdiction, limits of authority. Allied Nationwide Security will reinforce that the role of the Security Officer is to observe, monitor and report.
Furthermore, we conduct extensive ongoing training at our main office located in Anaheim.
The following is the list of training courses that a security officer has to undergo before being assigned to a job :
- S01 Arrest procedures for security personnel
- S02 Pr-24 Baton Certification
- S03 Client relation / Service attitude
- S04 Emergency preparedness: Earthquake, fire and bomb threats
- S05 Fire arm permit, state certification course
- S06 First aid and CPR course
- S07 Hostage preparedness
- S08 Basic law for security officers
- S09 Observation skills and reporting
- S10 Power to arrest / Guard Card
- S11 Report writing
- S12 Security patrol procedures, introduction
- S13 Tear gas, Mace, Pepper spray
- S14 Union strike preparedness
Here at Empire Security we pride ourselves on having extremely well trained, highly educated and motivated officers. We have a large reserve pool which aids in emergency replacement of officers in cases of emergency. Our supervisors are in constant communication with the operations department and the security officers by utilizing the unique and fully Digital Long Range Radio and Telephone System.